Shipping policy
Made to Order
Every item is printed especially for you once you place your order. We don't mass produce clothing or keep warehouses full of unsold stock. It reduces waste and means every purchase is made with purpose.
Please check the size guide carefully before ordering. Ordering multiple sizes or colours with the intention of returning the ones you don't want creates unnecessary waste and increases costs for everyone. If you're unsure, drop us a message first.
International orders may be fulfilled from facilities outside your country. Any import duties, taxes or customs clearance charges imposed by your local customs authority are usually paid by us before shipping but sometimes these things change quickly so it will be the responsibility of the customer for anything additional.
Buy the one you actually want. We're making clothes, not landfill.
Covid-19
As you may be aware there is a global pandemic happening and as such some of our fulfilment centers are shut and the others are understaffed. This, and the fact that the world postal service is receiving a overwhelming number of items, means that our postal estimates will be 1.5-2 times the norm. I hope you understand and can be patient in these unusual times.
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It takes 1–7 business days to create apparel products and 3–6 business days for non-apparel products.
Shipping
Our average shipping time is 2-10 business days depending on the order's destination.
Estimated delivery
You receive your order after we fulfill and it has been shipped. 3-17 business days.
Prices may vary according to specific products.
Contact
For all enquires please email:
[email protected] or deathnfriendltd@gmail.com
- Packages sent out from our UK centers are returned to one of many London facilities: Please email to confirm which site:
- Antar 2, Wobaston Road, Wolverhampton, WV10 6PZ.
- Pearl House, 746 Finchley Road, London, NW11 7TH.
- 22 Wenlock Road, London N1 7GU
- Packages sent out from our US and Mexico fulfilment centers are returned to our Charlotte facility. Its address: 11201 Ed Brown Rd, Charlotte, North Carolina, 28273.
- Packages sent out from our Latvian facilities are automatically returned to Plienciema 5, Marupe, Marupes novads, LV-2167, Latvia.
- Packages sent out from our Spanish facility are automatically returned to Travessía Prat de la Riba, 91-95, 08849 Sant Climent de Llobregat, Barcelona, Spain.
- Packages fulfilled by our partner facilities in Australia are returned to: 40 Tanimbla Street, Kedron, Queensland 4031, Australia (apparel orders); 338 Albert St, Brunswick VIC 3056, Australia (non-apparel orders).
- Packages fulfilled by our partner facility in Japan are returned to: 817-3 Komiyaji, Shinwamachi, Amakusa City, Kumamoto Prefecture, 8630101 Japan.
- Packages fulfilled by our partner facility in Canada are returned to: 3500 Laird Rd, Mississauga, ON L5L 5Y4 Canada.
